Contact Centre
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Dayspring Contact Centre, where we provide range of Outsourcing consulting services - Inbound, Outbound, Technical Support and other Back-end Operations through telephone, e-mail and, online live chat.
Optimum Quality Delivered.

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We Manage Your Office

You Expand Your Business

Solar Victoria Portal

We maintain the Solar Victoria portal and make sure all the information entered by the customer is correct. We also make sure the electrician scans the QR code after installation so that the Solar installer company get the Solar Rebate amount.

REC Registry portal

We also fill in the REC Registry form and claim for STCs by uploading details on the REC Registry portal.

System Installation Process

We co-ordinate with the Electricians by providing them system details, specifications & instructions (if any)

Invoice for payment for the installation

Once the CES is received, the accounts team will send an invoice to the customer requesting for the payment

Accounting Services

We offer different kinds of accounting services like Accounts Receivables, Accounts Payable, Invoicing and Taxing by certified CPA

Processing of Paperwork

Once the admin office receives the forms (STC, EWR & EG forms) signed by the customer. These forms are then thoroughly checked for any errors and amend the forms if required before processing them for Grid Connection to the electricity retailer

Generating Appointments and Sales

We generate appointments for sales team, by qualifying them based on the qualifying criteria set by Solar Victoria

Warranty Claims

Once any issue is reported, we Co-ordinate with the customer and gather all supporting documents and apply for warranty for – panels & inverters

Follow up’s & Services

We follow up on
1. Installation Process
2. Invoice Payments
3. Grid Connection Status
4. Warranty Claims
5. Ombudsman Issues.

Our Clients